Customer Service

As a full service Association Management Company, CMG is expert in providing customer service to the members of our clients. We serve as their headquarters, handling daily telephone, fax, e-mail and surface mail communications, and providing website support. We also service the administrative needs and special projects of of our clients' Boards and committees.

Consistent with its professional standards, the staff of CMG are committed to providing the the highest quality in every aspect of the services we provide. This includes personal courtesy; accuracy of written, verbal and visual communications; timely completion of tasks; and a professional presentation of the client to contacts outside the association. While quality and customer service have been lost in many service industries, this standard of excellence is consistently met or exceeded by CMG.

“The entire staff… make me feel whenever I contact them that I am the only priority at that time!”

American Psychosocial Oncology Society Board Member, 2010 CMG Management Services Evaluation